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By means of a model of Information Technologies Governance and the evaluation of its IT processes based on COBIT and ISO guidelines and practices, the maturity level of the processes and services towards the Digital University raises.
It is composed by elements that aim to strengthen the University as an dynamic organization through technological infrastructure, under a structure of relations and processes, designed expressly to lead the organization to the achievement of its goals, with the support of the Information Technologies.
It considers the organization of aspects as architectural, electrical, management, and data administration; security, redundant components, concurrent maintenance, telecommunications, geographic, and mechanic, among others; which abide by standards in order to ensure the optimal use of the installed infrastructure, and its operational, technical, and financial pertinence and feasibility.
II. ApplicationsIt provides the IT scenarios, designed to contribute to the accomplishment of the University’s purposes. The applications offer specialized services, integrated to a unique management environment through the institutional web site.
III. ProcessesThese describe the way to achieve the purposes of the the institution through the technologies, aligned to the management and strategic administration of the University, which allows the correct use of the material, human, financial, and technical resources for its enforcement; minimizing errors and optimizing costs based on the best practices.
IV. OrganizationIt determines the work frame, whose objective is to support the university processes, properly managing an IT strategy, aligning its objectives with those of the University through a simplified view of the systems, governance mechanisms, and effective communication tools, which supports the automated university procedures and services.
